MissionDriven Health Care Insurer Renews and Modernizes its IT Operations with edgeTI

U.S. healthcare insurers face a variety of challenges, including rising costs, increasing competition, changing regulations, and the need to increase customer satisfaction according to McKinsey & Co. Rising costs are primarily driven by the increasing cost of medical care and pharmaceuticals, as well as the rising cost of operating a health insurance business. Making governance processes and operations more visible and efficient enables more focus on customer service. “Helping insurers such as this and providers like the Veteran’s Administration is rewarding in the ever-evolving health care delivery landscape,” said Jacques Jarman, Chief Revenue Officer of edgeTI. “We are very proud…